Buyer information
Shipping, payment and returns.
Retail orders ship from Hefei with tracking. Stock bulk orders dispatch in 1–3 working days; OEM lead time and bulk pricing are quoted FOB China.
Retail shipping
- Dispatch
- Within 24 hours on business days
- Delivery
- 7–12 working days, tracked
- Rate
- $5.00 flat; free over $49
- Packaging
- Plain, unbranded mailer
- Duties
- Import duties and local taxes are the buyer's responsibility
Payment
- Retail
- PayPal and debit/credit cards
- Bulk
- Bank transfer (T/T); details are issued with the invoice
- Currency
- USD
Returns
- Window
- 14 days from delivery
- Condition
- Unworn, hygiene seal intact, original condition
- Return cost
- Buyer pays return shipping unless the item arrived damaged or incorrect
- Bulk
- Return terms are agreed per order
Bulk & OEM
- MOQ
- 1 piece for stock styles; OEM MOQ confirmed with the quote
- Dispatch
- 1–3 working days for stock bulk
- Price term
- FOB China
- Shipping
- Buyer's forwarder or quoted per order
- Payment
- T/T; details on the invoice
- Documents
- Commercial invoice and packing list
QC, samples & compliance
- QC
- Video QC before dispatch
- Samples
- Paid; can be credited against a qualifying bulk order
- Certifications
- None currently published; tell us if your market requires one
- Carton
- Packing confirmed per order
Questions
Need a shipping quote?
Send the destination and quantity.