How can we help?

Choose a size and colour on the product page, add the piece to your bag, then continue to checkout. Checkout is handled by PayPal.

PayPal, debit cards and credit cards. Card details are entered on PayPal’s checkout and are never stored on this site. Prices are charged in USD.

Not always. PayPal accepts guest card payments in supported countries. If guest checkout is not available for your card, PayPal will ask you to create or sign in to an account.

Contact us as soon as possible with your order number. If the parcel has not left our warehouse, we can usually update the address. Once it is with the carrier, the change must be made through the tracking link.

Contact the studio

Contact us immediately with your order number. If the order has not been dispatched, we may be able to cancel it. Once it has left our warehouse, please use the returns process after delivery.

Check your spam folder first. If there is still no confirmation, contact us with the email address used at checkout and the approximate order time. Do not place a second order until we reply.

We reply within 2 business days. Include your order number if you have one so we can check the order directly.

Orders leave our warehouse within 24 hours on business days. Orders placed at the weekend or on a public holiday are dispatched on the next business day.

Tracked delivery usually takes 7–12 working days, depending on the destination and customs. Tracking can take 24–48 hours to activate after dispatch.

You will receive a tracking number by email once the parcel is handed to the carrier. Use the link in that email, or the order link in your confirmation. If tracking has not updated after 48 hours, contact us with your order number.

If tracking has not moved for 7 working days, or the parcel has not arrived within 15 working days, contact us with your order number. We will open a trace with the carrier and either reship or refund the order.

Yes. Every order ships in a plain, unbranded mailer. There is no product name, logo or category on the outside. The billing descriptor is also discreet.

Flat rate shipping is $5.00. Shipping is free on orders over $49. The final cost is shown before payment.

We ship worldwide with tracking. If your country is not available at checkout, contact us with your address and we will confirm whether delivery is possible.

Prices do not include import duties or local taxes. Any charge from your customs office is the responsibility of the buyer. We cannot mark parcels as gifts or under-declare values.

Measure your bust, underbust, waist and hip, then compare them with the size guide. Each product page lists the sizes actually in stock. If you are between two sizes, take the larger.

Take the larger size. Lingerie should feel close, not tight. For roleplay costumes and structured pieces, sizing up is usually the kinder fit.

Core styles run from S to 3XL, with selected pieces in XS and 4XL. One-size pieces, such as some hosiery and accessories, are marked on the product page. The size list on each product shows exactly what is in stock.

No. Costumes are cut closer and shorter, and often have less stretch. Use your body measurements, then size up if you want room to move. Stockings are sized separately.

Choose by height and thigh measurement rather than dress size. Check the size list on the product page. If you are between sizes, take the larger for comfort.

Yes, within 14 days of delivery. The piece must be unworn and the hygiene seal must be intact. Start a return through the contact page with your order number and the item you want to return.

The protective strip on the gusset of knickers, bodysuits and selected costumes. If it has been removed, the piece cannot be returned for hygiene reasons.

We do not process direct exchanges. Return the unworn piece for a refund and place a new order for the size or colour you want. This is the fastest way to secure stock.

Once the return arrives and passes inspection, we refund the item price to your original payment method. Original shipping is not refunded unless the item arrived damaged or incorrect.

Contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We will arrange a replacement or refund for confirmed damage or dispatch errors.

Return shipping is paid by the buyer unless the item arrived damaged or incorrect. We confirm the return address before you ship.

We list the colours and sizes we actually hold. Stock is reviewed weekly, but a style can sell out between reviews. If an item becomes unavailable after payment, we refund that item in full.

Some styles are restocked; others are limited runs. Contact us with the product name and size and we will confirm whether it is expected back.

Product images are supplier shots. Colours can vary slightly between screens and production batches. If colour is critical, contact us before ordering and we will describe the piece.

The images show the style and colour offered. Small details, trims or packaging can vary between batches. The product page lists the colour and size options we hold.

We collect the details needed to process an order: name, email, phone, delivery address, order contents and payment status. We do not sell personal data. Read the privacy page for the full list.

No. Card details are entered on PayPal’s checkout and are never stored on this site. We only receive the payment status needed to fulfil the order.

A session cookie for the shopping bag and a cookie to remember your age confirmation. Analytics, if enabled, is limited to aggregate page views.

Yes. Use the contact page to request access, correction or deletion. We keep order records as required for accounting and tax.

Yes. This store sells intimate apparel to adults aged 18 or over. By placing an order you confirm that you are 18 or older.

Wholesale Lingerie China is an independent online lingerie retailer with 2,491 styles in stock, from everyday lace to roleplay costumes. We sell to individual customers worldwide and hold our own stock. The legal entity and address are listed on the Terms and Privacy pages.

No. Wholesale Lingerie China is a retailer, not a manufacturer. We source from specialist lingerie suppliers and hold the stock in our own inventory. We do not claim to be a factory or a wholesale supplier.

Our range is sourced from specialist lingerie suppliers. Supplier names are commercial information and are not published. Each product page lists the colours and sizes we actually hold for that style.

Wholesale Lingerie China holds the stock in its own inventory. Availability is shown on each product page. If a piece sells out after payment, that item is refunded in full.

Orders are packed and dispatched by Wholesale Lingerie China within 24 hours on business days. Delivery is tracked and usually takes 7–12 working days, depending on the destination and customs.

Wholesale Lingerie China handles returns under its 14-day policy. Pieces must be unworn and the hygiene seal must be intact. Start a return through the contact page with your order number.

Send your bust, underbust, waist and hip measurements through the contact page or WhatsApp. We compare them with the actual stock and tell you where we would start.

Bras and sets, bodysuits, slips and sleepwear, roleplay costumes, loungewear, panties, hosiery and accessories. The index currently lists 2,491 styles in sizes XS–4XL, with up to 12 colours per style.

Adults aged 18 or over who want lingerie for everyday wear, a date night, a wedding or honeymoon, or roleplay. The index covers soft everyday shapes as well as more sensual pieces.

Yes, selected styles run up to 4XL. Not every style is made in every size; the product page lists the exact sizes in stock. Use the size guide for measurements.

Yes. The roleplay room includes maid, nurse, schoolgirl, bunny, police, qipao, secretary and cosplay styles. Check the product title and colour options for what is included in each set.

Yes. The index includes lace, satin and mesh sets, bodysuits, slips and sheer robes for date nights and special occasions. If you want a softer everyday piece, start with the lounge and slip rooms.

Yes. The bra room includes push-up, minimiser, wireless and plus-size shapes. Fit depends on the band and cup together, so measure your underbust and fullest bust before choosing.

Yes. The bras and sets room lists two-piece and three-piece sets. A two-piece set usually includes a bra and brief; a three-piece set adds a suspender belt, thong or stockings.

Yes. Bodysuits, slips, chemises, babydolls and robes have their own rooms. Check the torso length for bodysuits and the length for slips before ordering.

Yes. Hosiery includes stockings, tights, fishnet and thigh-high styles. Accessories include eye masks, chokers, gloves and headpieces. Hosiery is sized by height and thigh measurement.

We ship worldwide with tracking. If your country is not available at checkout, contact us with your address and we will confirm whether delivery is possible. Import duties are the responsibility of the buyer.

Yes. Orders ship in a plain, unbranded mailer with no product name, logo or category on the outside. The billing descriptor is also discreet.

Prices are charged in USD. Checkout is handled by PayPal, which accepts PayPal balances, debit cards and credit cards where available. Card details are not stored on this site.

Yes. There is no factory minimum order. You can order one piece, or build a set across colours and sizes. Each item is added to the bag separately.

No. This store sells to individual customers and does not list wholesale terms or MOQ. For a single order or a personal set, use the shop and checkout.

The images show the style and colour offered and are supplier shots. Small details, trims or packaging can vary between batches. The product page lists the colours and sizes we hold.

Yes. Tell us the occasion, the size you normally wear and any fit preferences. We will point you to pieces that are actually in stock. Ask the studio.

Stock is reviewed weekly, but a style can sell out between reviews. The product page shows the sizes and colours currently held. If an item becomes unavailable after payment, we refund that item in full.